Faq's
A webcast is a best in class platform for training and gaining knowledge via use of good internet connection. Henceforth, no entry and exit barriers.
It serves as a platform to reach industry experts from anywhere, anytime- be it your home, office even on the go on a mobile device. Moreover, it diminishes the time, cost and effort involved in travelling from one location to another.
These webcast ranges between 60 minute to 90 minute in length and are designed considering your busy schedule.

We have a few ways you can register for your webcast:
1. ONLINE: Register through our secure website
2. PHONE: Call (888) 292 1412 and speak to a customer care representative.
3. CHAT: Chat with our chat representative on our website for guidance on the registration process.
If you have any additional registration questions, please call customer service at (888) 292 1412.

For your convenience we accept the following forms of credit card payment:
  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
In addition, we do not accept personal and corporate checks
You can always sign –up to the Direct download option or buy the E- transcripts in the PDF format depending on your need. By signing to the Direct download option, a unique link with a downloadable format will be emailed to you separately after the webcast is over within the next 3 business working days. Along with it, you will also receive the complete package of webcast materials such as the presentation and other supporting material used during the webcast.
All our webinars/ conferences are conducted using very user friendly technology. When the webinar begins, you will be connected to audio using your computer's microphone and speakers. A headset and good internet connection is recommended.
The webinar/conference material is usually uploaded on the website 48 hours prior to the conference time. You'll receive instruction in your mail inbox used during sign-up with password. Additionally, you may also login on our website using email address as username and password during the sign-up process > go to MY ACCOUNT >dashboard> and you will find the instruction kit placed there for your convenience.
Our customer support center will be happy to assist you during any technical problem. Also, the webcast will be rescheduled to a convenient date and time, in case the problem is from our end.
After completion of the webcast, a link to the survey form will be mailed to you, where you can write your important feedback/review.
We are continuously trying our very best to match up the aligned needs of our valued customers. We offer unlimited attendee pack for group sign-up under our SUPER SAVER package. Also, you can avail the full benefit by purchasing our ALL ACCESS PACK for your company or department and save upto 89%. Yes, we do offer additional discounts for custom-made webinar scheduling, you can always reach our customer care desk to leverage the optimum benefits
You will receive the instruction kit including a secured link to download the webcast/conference material and participant login on the email address account 48 hours prior to the conference.
However, in case the purchase is made within 48 hours before the program, you will receive an email with the instruction kit soon after your order and credit card is verified. Additionally, our customer engagement representative will assist you with the information via email or over the phone.

**PLEASE NOTE**: If for any reason you do not receive your instruction kit instructions 48 hours prior to the conference, please call us immediately at 1-(888) 292 1412.

Please feel free to contact our customer service at (888) 292 1412. (Monday to Friday, 9.00 a.m. to 5:00 p.m. Eastern Time) or e-mail care@skillnotch.com with any additional questions.